Got an immediate response when I called and they super quickly came to install a water heater. Extremely happy with Spencer who was exactly what customer service should be. He was clean, courteous, and trustworthy. He explained everything very well and was very thorough with everything he did, making sure our unique situation was best handled. He literally went above and beyond. Highly recommend Spencer!It was also refreshing that when I called I was able to speak directly to someone with the company who was very knowledgeable and nice.
Had an issue with my shower drain backing up, standing water in the tub is not fun when you’re taking a shower. Not only did Smedley plumbing fix my issue, they explained to me the issue and how they fixed it. At no extra charge! But seriously, great service great price. 10/10 I am recommending you use Smedley plumbing! The tech that serviced the house was Spencer and he was very professional and nice and understanding.
Fast service! Great communication! Arrived promptly, quickly discovered the source of the problem and had it fixed in no time at all. Spencer was excellent at identifying the issue and not only fixing the leak but contacting a restoration company to come in and fix the damage from the leak. They came out immediately to take a look and got started on the process to repair. Great experience! Highly recommended!
Great customer service! Came out and fixed a drain and looked at a laundry list of projects we had. Very professional, quick work and came in under budget which was amazing. We are booking more of our list with them ASAP!
With a small but significant plumbing emergency starting my week, I was so grateful Danielle was able to get a team member out quickly. Spencer did a quick diagnosis and presented several options in terms of time and cost. This is one thing I really appreciate about this company, that they do give options and consider budgets. It was a quick, easy fix and came with a suggestion for a preventative product for keeping sink drains clean and odor free, which I was happy to invest in! Thanks Spencer for service-plus!
Excellent plumber Tim was very neat and thorough and created a cleanout for all future problems without causing much damage to my home. Very knowledgeable and helpful. Would definitely call him back for future issues. He’s a great representative for your company. Thank him for the great work.
Spencer was right on time, kind, prepared, and professional. He was quick with finding solutions to my two plumbing concerns and quick with the repairs. He was thorough, careful, respected my home, and explained what and why the repairs were needed or NOT needed. I never felt like he was taking advantage of my lack of knowledge in plumbing. I would highly recommend the company and invite Spencer back to repair something in the future.
We've had two great experiences with Smedley. Very professional, prompt, and organized service. Spencer just took care of a new toilet install and he was a really nice guy and got the work done quickly. Strong local company for Grain Valley and Blue Springs. My fiance and I are new to the area so it was really nice to find a good plumbing company to help us with our new home :). Thanks.
Spencer came out same day to check and see why my hot water volume was suddenly depleted. Unfortunately turned out it was time for a whole new hot water heater. Spencer was quick and was willing to do a full replacement even though it was late in the day. I will recommend Smedley to anyone I know needing repairs. Thank you all so much!
Everyone was helpful, friendly, and knowledgeable. I spoke with several people and it was a pleasant experience across the board. They diagnosed and solved our (large) problem in a super timely manner. Also their plumber, Tim, is an absolute treasure. If he’s up for a raise, please give it to him. He was amazing to work with.
I'm very impressed with Smedley. They are very conscientious and professional. Their quote was true to the work and their work was good quality. This was a fairly complex job, adding new components to bring it up to today's code and Anthony made it look easy. I would recommend them to anyone looking for a good plumber.
This company was great to work with! They were quick to respond to my voicemail, arrived within the time frame they set. When Spencer arrived he was very friendly and very professional. He was able to fix our plumbing issue and made sure everything was in working order before he left! I would highly recommend this company to any friend or family member.
I had called 2 other plumbing companies for a main sewer line clean and one didn't answer the phone , left message, 45 minutes later still no response. The second company couldn't get to the issue until 8- 10hours later or the next day. Called Smedley Plumbing , got a prompt response and even got a call for them to show up earlier than expected. Spencer was professional and courteous and did a great job. I am a construction superintendent so I appreciated the service very much.Thank You
I had the best experience from the moment I called to make an appointment. The person who answered the phone was able to accommodate my time request with no problem. Tim was able to get to my house even earlier than anticipated. He listened to my plumbing issues and knew exactly what to do. He was friendly and efficient and even gave me advice on how to avoid the problem in the future. The price was definitely reasonable and totally worth the service.I love that Smedley Plumbing is local. I will definitely use them again and refer them to all my friends.
Spencer and Mitch at Smedley were wonderful. I had an old cast iron drainage line that needed to be replaced. Spencer and Mitch were quick to come out and replace the drain line and left everything better than they found it. Smedley plumbing is professional and I trust them to do an excellent job.
Mitch and Spencer were awesome! They quickly diagnosed the issue with our water heater and made recommendations for replacement. We went with a tankless unit and the installation was great. Can’t recommend them enough!
We had an old leaky shower faucet and Spencer did a great job! He was honest up front about the possible cost and need to replace in the event he was unable to repair. He was able to complete the repair without having to do a complete replacement, which saved us money. That is always appreciated! Would definitely recommend!
Mitch is the plumber who repaired my toilet. He was very friendly, sensitive to putting booties over his shoes, and was very professional. Explained all that he did and also gave me advice on when I replace the toilets with new efficient ones. I will definitely call Smedley in the future!
Terrific experience with Smedley Plumbing! Spencer was great - he arrived on time and was very professional. He took time to explain repair versus replace options and was not pushy or "salesy" at all, which we appreciated. Spencer's work is impeccable and he actually left the work area cleaner that it was before he arrived. We'll definitely be using Smedley Plumbing and Spencer for any future plumbing needs and will recommend them to our family and friends!
We're new to Blue Springs. Upon move in, we discovered several plumbing issues that needed resolved quickly. Smedley Plumbing came highly recommended. They responded promptly, scheduled us for the next morning (during the week before Christmas/New Year!), arrived on time, and completed the work quickly and effectively. Spencer was great to work with. Definitely earned a long-time customer. Thanks!
Found them on Google and called them because of their outstanding reviews. The reviews are correct, this is a small business you can trust. They didn't answer right away but left a message and got a call right back. They gave us a time and showed up right on time. Spencer did a great job with a ongoing issue we have been having with our kitchen sink. He didn't try to up sell us and took care of the problem quickly. Very friendly and knowledgeable. We found our go to plumbers. You should try them too.
In addition to being on time, Spencer had to cut into our sheet rock to repair the leaking faucet. He made the cut as small as possible and made the cut out one piece so I could easily repair the wall. He was able to find the same faucet to minimize the cutting and moving of pipes. He was friendly, professional and I would highly recommend Spence and Smedley plumbing.
Mitch Smedley and his crew are some if the nicest people you'll ever meet. I believe this man was put on earth to help people and it's exactly what he's utilizing his talents for. I would recommend Smedley plumbing over and over again. Can't say enough good things about them.
Called Smedley to get a second opinion on some work and they were more than helpful. Any future plumbing needs I have Il be calling Smedley. I was told by another company that i needed major repairs done to fix my kitchen sink, ends up I just needed a some relatively minor non invasive work done. Extremely professional and personable. Fair prices and quick work! SUPPORT LOCAL.
I had the best experience with Mitch Smedley. What I thought was a huge issue turned out tobe something easily fixed. Mitch educated me on my honest plumbing and offered an economical fix (which wasn't needed after all) instead of tearing up concrete floors. Can't say enough about this company and the service provided!
Extremely pleased with the timeliness, professionalism and quality of work. Mitch provided a clearly defined assessment of my water service issues in the basement and then made the needed repairs immediately. I appreciate his honesty and not trying to push additional work which was not needed. Residential plumbing work is not cheap, but I feel I was charged reasonably. No doubt I will call on Smedley Plumbing for any future needs.
After reoccurring issues with our main sewer line over the span of several years, I realized that switching plumbing companies was crucial and long overdue. An online search for referrals/recommendations led me to Mitch Smedley who had overwhelmingly positive reviews. I called him on a Saturday morning, expecting to leave a message. To my surprise, he answered on the second ring, scheduled a time to come out himself this afternoon, fixed the problem, and diagnosed the cause. I was extremely impressed with his friendliness, professionalism, thoroughness, and integrity. We will be using him to correct the current problem and also for all other future plumbing needs. Having a plumbing emergency on a weekend may have ended up being a blessing in disguise.
Mitch was super friendly upon arrival for our estimate very professional. He went above and beyond when he gave us the estimate he explained things to us we had no idea about. The install of the water heater was on time and looks great and a great price and warranty. Would highly recommend anyone who’s looking for a honest plumber who really cares about his customers
Wife and I had a water line that needed to be cut and capped. Mitch, of Smedley Plumbing was a consummate professional. He took the time to explain what our options were and gave us estimates for each scenario.While working, he allowed us the time to discuss how he ended up starting his business. In itself, a truly remarkable story. But Mitch showed he’s more than just a guy who comes into your home to repair something. During our discussion, we learned that Mitch very much believes in community. But he doesn’t just pay it lip service.His company, every 1st Monday of the month, identifies and helps folks in need who have plumbing issues. His company fixes the issue at no charge. That’s called community.Additionally, we found Mitch to be one of the most personable folks we have met in a very long time. We have other, bigger plumbing jobs coming up and I know that we will use Smedley Plumbing for all our needs.Mitch, thank you so much.William HarringtonGrain Valley, MO
Mitch was amazing! Timely, professional, knowledgeable, customer service oriented! Great values if you don’t know this company you should!! This company does charity plumbing for people in need too!! You don’t find people and companies like this very often!! Will recommend 100% and already have upcoming jobs were going to use him on!!
Mitch was above amazing! Our pilot light wouldn’t light on our water heater. He came at the end of his day to check it out. Turns out it was a goner! He evaluated the situation, explained what happened and explained in detail all the options we had. We chose the option best for us and He got us up and running with a new one at the same visit. I’m beyond very pleased with the whole visit! I highly recommend Smedley Plumbing and will use him for any future needs!!